The Advice Centre

The Advice Centre is an advice, information and representation service provided by the SRC for all Glasgow University students.

If you have questions relating to the impact of the current Coronavirus situation, please see our FAQs around COVID-19

The Advice Centre offers free and confidential advice on a wide range of subjects. For example:

  • Benefits and Tax Credits
  • Council Tax
  • Employment Rights
  • Financial Support for Students
  • Income Tax/National Insurance
  • Harassment, bullying or discrimination
  • Health Issues incl. Fitness to Study procedure
  • Housing Issues
  • Money and Consumer Advice

We may also be able to advise and represent you with regard to:

  • Academic Appeals
  • Formal and informal complaints
  • Fitness to Practise procedures
  • Student Conduct Issues, including Plagiarism

We are also a third party reporting centre for hate crime.

We will do our best to offer assistance on any other difficulties you might experience. If we can’t help, then we’re sure to know someone who can.

You will find a variety of leaflets available in the Advice Centre waiting area and in the racks outside the Advice Centre.

The Advice Centre webpages – The Advice Team have put their wealth of experience and knowledge into producing these pages, which aim to cover our most common enquiries, and give the most useful information we can think of, and in some cases tools to help you resolve issues by yourself if you want to.  If there are other advice topics you’d like to see covered on the website, we’re very happy to hear from you.

Adverts – from time to time you might see adverts of one kind or another on our website.  The Advice Team has no control over these, and we don’t endorse or promote any commercial companies over any others.  So just because there’s an advert for something our our pages, doesn’t mean we are recommending it.  If there’s a problem with something you’ve seen advertised on here, let us know.

Where To Find Us

The Advice Centre is located on the ground floor of the McIntyre Building (next to the University Main Gate), and is staffed by professional and experienced advice workers. Our service is confidential.

If you need urgent help when the advice centre is closed, please see our Out of Hours and Emergency Help webpage for a list of contacts.

How to Contact Us

Emailadvice@src.gla.ac.uk  (we aim to reply to emails within two working days although at busy times this may take a little longer)
Phone: 0141 330 5360

Alternatively, we can offer you an online appointment via Zoom or Teams, or we can offer a face-to-face appointment in our offices in the McIntyre Building.  To make an appointment please contact us on the email or phone number above.  Appointments are for a maximum of half an hour each time – if it takes longer to resolve the issue we can make another appointment with you. Please note if you are visiting the McIntyre Building, physical distancing and hygiene measures are in place, and you will be asked to wear a face covering wherever possible.

Or, you can fill in the contact form below.  *Please remember we don’t have access to your University records (e.g. MyCampus) so make sure you include any relevant information, (including if you’ve spoken to anyone else about the issue already).

Your Name (required)

Your Email (required)

Student ID Number (optional)

Subject (required)

Your Message (required)

Attachment (optional)

I consent to the Advice Centre processing my personal information in accordance with the Privacy Notice:


Glasgow University Students Representative Council. Printed: Mon, 19 Oct 2020 21:18:06 +0000