FAQs for class representatives

An introductory look at the role of class reps

How do I get started in my role?

  • Introduce yourself at the start of the year in one of the lectures. Make sure everyone knows your name, what your role is and how to contact you.
  • There is a system for communicating with the students you represent, called Student Voice. University staff will ensure that your details appear on here once you have been elected/selected as a rep. You can upload a photo of yourself to personalise it a little more and ensure your classmates know who you are. (You will find out more about Student Voice at the training).
  • Inform the class about upcoming SSLC’s, get their input and remember and feed back what went on.
  • Keep in contact with your College Convenor/School Rep, who can give advice and support and may even have had a similar issue to deal with.

How do I deal with a problem a student has brought to me?

Make sure you get the full story from a student who wants you to help. Decide if it’s an isolated issue or affects other students as well. If it’s isolated then the Staff Student Liaison Committee may not be the correct place to address it, and a less public approach may be necessary.

Approve any plan of action with the student. Follow the plan through and report back to the student. Remember if you’re unsure or need any help, speak to your College Convenor/School Rep or the Vice President (Education).

All this information and more can be found in the power point presentation Becoming a Class Representative, which you can find on the Senate Office website.

What does training involve?

The training package offered to Class and PGR Reps by the SRC is put together in conjunction with sparqs but has been tailored to specifically meet the needs of Glasgow students.

  • It involves group activities designed to get reps thinking about the kinds of areas in which you can have an impact and things which are outwith your remit, and enables you to meet and discuss issues with other reps.
  • Support structures are outlined so you know where to look for help and who to ask about important issues.
  • The SRC and the University committees are briefly outlined, giving the answers to many common questions.
  • Promotion and negotiation skills are discussed to help you get the most out of your time as a Class or PGR Rep.
  • Training lasts for around two hours.

What should I do if elections haven’t been organised?

If your tutor or lecturer has not facilitated the election of student representatives, ask why or contact the SRC. For more information on the Class Rep system in general, please contact Class Reps or the SRC Vice-President (Education).