Safety and security

There are some simple things you can to do to keep yourself and your belongings safe during your time at University.

Emergency Numbers

Emergencies Police/Ambulance: 999

Non-Emergency Police: 101

British Transport Police (text): 61016

Rape Crisis Scotland: 0141 331 4180 or info@rapecrisisscotland.org.uk

On Campus

Many buildings around campus including the library are staffed by university security personnel. Also security is present in the Gatehouse, Gilmorehill Campus, 24 hours every day. So please remember to report any suspicious incidents to the University Security Service.

  • Gilmorehill Campus — Telephone (0141) 330 4282
  • Garscube Campus — Telephone (0141) 330 5799

In cases of emergency (Police, Fire, Ambulance) please call extension 4444. Externally please call (0141) 330 4444.

You can also contact campus security by email: security-help@glasgow.ac.uk.

Out and about

Never leave your bags, laptop or valuables unattended anywhere on campus — always take them with you even if you are just going for lunch.

Report any lost or stolen cards — including your student ID card — as soon as you find out they are missing.

If at all possible, don’t walk home alone late at night. Arrange in advance to stay with a trusted friend or pre-book a taxi.

Never leave drinks unattended in pubs or clubs — when you go to the toilet, ask a friend to keep an eye on your drink. If it is spiked, contact a member of staff or tell a trusted friend.

To ensure that your streets are well lit, please report any faulty lights around campus and beyond to Glasgow City Council.

Safe Taxi Scheme

In partnership with Glasgow Taxis, the SRC has implemented the safe taxi scheme. This is a safety initiative to ensure that even if you’re alone and have found yourself stuck on a night out with no money, you can still make it back home safely by using your student card as payment in emergency situations.

All it consists of are these three simple steps:

  • Call 0141 429 7070, quoting ‘Get Home Safe’ and ‘GU1’, and give the operator your Surname and GUID. Always be sure to check that the registration on the cab matches the one you have received in your message from the taxi firm.
  • Once you arrive home, sign the driver’s receipt and hand over your student card as payment.
  • Wait 24 hours and come and collect your student card from the SRC Welcome Point and pay for your taxi fare.

Don’t worry if you haven’t got your student card — you can still use this scheme to get home. Ring 0141 429 7070, quoting ‘Get Home Safe’ and ‘GU1’ explaining that you have no student card and ask for the operator on the line to contact the University Gatehouse (0141 330 4282), who will then be able to confirm your student status. Once confirmed the taxi will be sent to pick you up.

Personal Safety Alarms

You can purchase a personal alarm online for a small price.  One option is the ‘Personal Alarm, SLB 3 Pack’, which is police approved, and can be purchased various places, including Amazon. Students can get a free trial of Amazon Prime for Students, which includes next day delivery on some items. This may be helpful if you want to purchase an alarm as soon as possible.

If you must walk somewhere alone, carry the alarm with you in your hand or in an easily accessible pocket.

Phone SOS Features and Apps

Android phones and iPhones have an SOS feature which can alert your emergency contacts – you can search online on how to activate this on your phone.

Several apps are available for free on phones which can alert your emergency contacts. Many articles highlight the same apps, including SOS Help and bSafe.

At home

Lock your bedroom door — even if you’re only going to the kitchen or bathroom.

Keep your doors locked at all times, and windows locked when you are going out — don’t assume someone else will do it. If your window is open while you are at home, please keep it on a latch or a window restrictor if there is one.

Make a list of your personal property including the serial number and descriptions — use an ultraviolet pen to mark electrical and other items.

Make sure your bike is locked to an immovable object, using a good quality lock — even if it’s in a bike shed at halls. Or have your bike registered. Go to www.bikeregister.com.
Also see the University’s webpage on bike security.

Avoid putting your name or room number on your keyring — if it is lost or stolen, the thief will have information that could direct them to your home and your property.

Your mobile phone

Keep a record of your phone’s IMEI number (the unique number that is assigned to each phone): if it stolen and later recovered by the police, it can be returned to you. To discover your IMEI number, press the following keys on your phone: *#06#

  • If your phone is stolen or lost, report it to the police immediately
  • Inform your service provider if your phone is lost/stolen as soon as possible
  • Don’t leave your mobile phone unattended- if you must, lock it out of sight

You can also find out how to get personal gadgets such as mobile phones, computers and laptops protected. Please see the Immobilise webpage for more information at https://www.immobilise.com.

Financial and online

Don’t give anyone else access to your bank PIN, internet/online banking passwords, or University login details.

When taking money out of the bank, or paying by Chip & PIN, be aware of other people standing near you, and make sure they can’t see your PIN.

Don’t give out any personal details to strangers who phone or email you claiming to be from your bank — they may be bogus. Your bank will never ask for your PIN or your password over the phone or in an email. If in doubt, hang up and call your bank on the usual phone number.

Don’t answer any emails telling you that you have won a lottery that you haven’t bought a ticket for — these emails are scams, designed to rip you off. Never, ever send these people any money.

More information

For more information about safety, have a look at the Police Scotland Student Safety website or Police Scotland Student Safety guide (PDF).

You might want to consider taking out contents insurance to cover your personal belongings (your landlord’s insurance won’t cover you) — it’s worth shopping around online for a good deal, for example on moneysupermarket. There is also lots of useful information on the Money Saving Expert website.