Safety and security

There are some simple things you can to do to keep yourself and your belongings safe during your time at University.

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At home

Lock your bedroom door — even if you’re only going to the kitchen or bathroom.

Keep your doors locked at all times, and windows locked when you are going out — don’t assume someone else will do it. If your window is open while you are at home, please keep it on a latch or a window restrictor if there is one.

Make a list of your personal property including the serial number and descriptions — use an ultraviolet pen to mark electrical and other items.

Make sure your bike is locked to an immovable object, using a good quality lock — even if it’s in a bike shed at halls. Or have your bike registered. Go to www.bikeregister.com.
Also see the University’s webpage on bike security.

Avoid putting your name or room number on your keyring — if it is lost or stolen, the thief will have information that could direct them to your home and your property.

On Campus

Many buildings around campus including the library are staffed by university security personnel. Also security is present in the Gatehouse, Gilmorehill Campus, 24 hours every day. So please remember to report any suspicious incidents to the University Security Service.

  • Gilmorehill Campus — Telephone (0141) 330 4282
  • Garscube Campus — Telephone (0141) 330 5799

In cases of emergency (Police, Fire, Ambulance) please call extension 4444. Externally please call (0141) 330 4444.

Out and about

Never leave your bags, laptop or valuables unattended anywhere on campus — always take them with you even if you are just going for lunch.

Report any lost or stolen cards — including your student ID card — as soon as you find out they are missing.

Think ahead — don’t walk home alone late at night. Arrange in advance to stay with a trusted friend or pre-book a taxi.

If you are out at night and feel unsafe, but have no money on you to get home, then you can call 0141 429 7070 (Glasgow Taxis) and quote the codes ‘Get Home Safe’ and ‘GU1’. Always be sure to check that the registration on the car matches the one you have received in your message from Glasgow Taxis. Once you arrive home, sign the driver’s receipt and hand over your student card as payment. However, if you do not have your student card on you then inform the operator on the line to contact the University Gatehouse (0141 330 4282) and they will confirm your student status. Wait 24 hours and come and collect your student card from the SRC Welcome Point and pay for your taxi fare.

To ensure that your streets are well lit, please report any faulty lights around campus and beyond to Glasgow City Council.

Invest in a personal alarm (the SRC Advice Centre have some — FREE whilst stocks last; or Partick police station sells them for under £3) and if you must walk somewhere alone, carry it with you in your hand or in an easily accessible pocket. It’s no good at the bottom of your bag or sitting on a shelf in your bedroom.

Never leave drinks unattended in pubs or clubs — when you go to the toilet, ask a friend to keep an eye on your drink. If it is spiked, contact a member of staff or tell a trusted friend.

Your mobile phone

Keep a record of your phone’s IMEI number (the unique number that is assigned to each phone): if it stolen and later recovered by the police, it can be returned to you. To discover your IMEI number, press the following keys on your phone: *#06#

  • If your phone is stolen or lost, report it to the police immediately
  • Inform your service provider if your phone is lost/stolen as soon as possible
  • Don’t leave your mobile phone unattended- if you must, lock it out of sight

You can also find out how to get personal gadgets such as mobile phones, computers and laptops protected. Please see the Immobilise webpage for more information at https://www.immobilise.com.

Financial and online

Don’t give anyone else access to your bank PIN, internet/online banking passwords, or University login details.

When taking money out of the bank, or paying by Chip & PIN, be aware of other people standing near you, and make sure they can’t see your PIN.

Don’t give out any personal details to strangers who phone or email you claiming to be from your bank — they may be bogus. Your bank will never ask for your PIN or your password over the phone or in an email. If in doubt, hang up and call your bank on the usual phone number.

Don’t answer any emails telling you that you have won a lottery that you haven’t bought a ticket for — these emails are scams, designed to rip you off. Never, ever send these people any money.

More information

For more information about safety, have a look at the Police Scotland Student Safety website or Police Scotland Student Safety guide (PDF).

You might want to consider taking out contents insurance to cover your personal belongings (your landlord’s insurance won’t cover you) — it’s worth shopping around online for a good deal, for example on moneysupermarket. There is also lots of useful information on the Money Saving Expert website.