Here is a full list of SRC contact details and service opening times.
Glasgow University Students’ Representative Council
IMPORTANT: Our current face-to-face activities are reduced in line with the current COVID-19 government guidelines. We will be updating our pages as the restrictions are changed.
Welcome Point Opening Times:
Monday: 9:30am – 5pm
Tuesday – Thursday: 9am – 5pm
Friday: 9am – 4:00pm
The self service photocopiers are available outside of these hours but any other services such as binding and faxing are not.
Currently with restrictions there are some face-to-face appointments in our offices in the McIntyre Building, or we can offer you an online appointment via Zoom or Teams.
To make an appointment please contact us on the email or phone number below. Appointments are for a maximum of half an hour each time – if it takes longer to resolve the issue we can make another appointment with you. Please note if you are visiting the McIntyre Building, physical distancing and hygiene measures are in place, and you will be asked to wear a face covering wherever possible.
Advice Centre Opening Times:
Monday – Friday: 11:30am – 4pm
Tel: 0141 330 5360
Due to social distancing measures related to Covid-19, the Bookshop has moved to a click and collect service. Currently we are unable to accept books for sale, but we will update our site once government guidelines change.
You will still be able to buy and uplift books. Please e-mail us in advance to do this. You will also still be able to collect funds for sold books via the Welcome Point, although we would prefer that you request a bank/PayPal transfer for any funds you are due. You will be able to collect between 9.30am and 3.30pm, Monday to Friday.
Tel: 0141 330 5360
Nightline is open throughout the academic year between the hours of 7pm and 7am.
It is important that we know when someone is unhappy with a service they have received or the work that we do. Ideally we would like to resolve matters straight away on an informal basis, though we recognise that this is not always possible. Our complaints procedure sets out the mechanism for a formal complaint and can be downloaded here: GUSRC Complaints Procedure
We acknowledge that people from time to time find themselves in stressful or upsetting situations, and this can cause them to act out of character. In many cases, a service-user’s anger is directed not at GUSRC, but at the University, landlord, or other agency. However, in some cases students display unacceptable behaviour towards GUSRC staff or sabbatical officers. Our Unacceptable Behaviour policy sets out how we handle physical or verbal abuse as well as unreasonable demands.