Here is a full list of SRC contact details and service opening times.
Glasgow University Students’ Representative Council
IMPORTANT UPDATE [16/03/2020]: We are ceasing all public-facing activities and face-to-face services effective immediately due to the rapidly developing coronavirus / COVID-19 outbreak. Please contact us via the email addresses listed below – we will not be monitoring our phones until further notice.
Welcome Point Opening Times:
Monday: 9:30am – 5pm
Tuesday – Thursday: 9am – 5pm
Friday: 9am – 4:00pm
The self service photocopiers are available outside of these hours but any other services such as binding and faxing are not.
Tel: 0141 330 5360
Advice Centre Opening Times:
Monday – Friday: 11:30am – 4pm
Please note that these may vary dependent on staff commitments. Please call if planning a long journey to see an adviser.
You can call in to The Advice Centre any time during opening hours. You don’t have to make an appointment. All discussions with our advice workers are in complete confidence.
Tel: 0141 330 5360
Bookshop Opening Times:
Monday-Thursday: 10am – 4pm
Friday: 10am – 3:30pm
Nightline is open throughout the academic year between the hours of 7pm and 7am.
It is important that we know when someone is unhappy with a service they have received or the work that we do. Ideally we would like to resolve matters straight away on an informal basis, though we recognise that this is not always possible. Our complaints procedure sets out the mechanism for a formal complaint and can be downloaded here: GUSRC Complaints Procedure
We acknowledge that people from time to time find themselves in stressful or upsetting situations, and this can cause them to act out of character. In many cases, a service-user’s anger is directed not at GUSRC, but at the University, landlord, or other agency. However, in some cases students display unacceptable behaviour towards GUSRC staff or sabbatical officers. Our Unacceptable Behaviour policy sets out how we handle physical or verbal abuse as well as unreasonable demands.