Here is a full list of SRC contact details and service opening times.
Glasgow University Students’ Representative Council
Christmas 2018 Opening Hours
The SRC Welcome Point and Secondhand Bookshop will close at 11:45am on Friday 14th December 2018.
The SRC Welcome Point will reopen at 9am on Thursday 3rd January 2019 and the Secondhand Bookshop will reopen at 10:30am on Monday 7th January 2019.
Welcome Point Opening Times:
Monday: 9:30am – 5pm
Tuesday – Thursday: 9am – 5pm
Friday: 9am – 4:00pm
The self service photocopiers are available outside of these hours but any other services such as binding and faxing are not.
Tel: 0141 330 5360
Advice Centre Opening Times:
Monday – Thursday 11:30am – 4pm
Friday: 11:30am – 3:30pm
Please note that these may vary dependent on staff commitments. Please call if planning a long journey to see an adviser.
You can call in to The Advice Centre any time during opening hours. You don’t have to make an appointment. All discussions with our advice workers are in complete confidence.
Tel: 0141 330 5360
Bookshop Opening Times:
Monday-Thursday: 10am – 4pm
Friday: 10am – 3:30pm
Nightline is open throughout the academic year between the hours of 7pm and 7am.
It is important that we know when someone is unhappy with a service they have received or the work that we do. Ideally we would like to resolve matters straight away on an informal basis, though we recognise that this is not always possible. Our complaints procedure sets out the mechanism for a formal complaint and can be downloaded here: GUSRC Complaints Procedure
We acknowledge that people from time to time find themselves in stressful or upsetting situations, and this can cause them to act out of character. In many cases, a service-user’s anger is directed not at GUSRC, but at the University, landlord, or other agency. However, in some cases students display unacceptable behaviour towards GUSRC staff or sabbatical officers. Our Unacceptable Behaviour policy sets out how we handle physical or verbal abuse as well as unreasonable demands.